Navottra – Frequently Asked Questions (FAQ)
Find answers to common questions about our platform, services, and features.
🔹General Questions
Q1. What is Navottra?
Navottra is a digital platform that facilitates innovation and scientific discovery by connecting researchers, academic institutions, and corporate entities. It offers tools for collaboration, mentorship, equipment sharing, research project bidding, and a specialized marketplace for scientific services.
Q2. Who can use Navottra?
Navottra is designed for a wide range of users involved or interested in scientific research, including:
- Individual researchers, scientists, and PhD scholars
- Students or any individuals interested in research
- Universities and academic institutions
- Corporate R&D teams
- Research consultants and service providers
Q3. What does "Navottra" mean?
"Navottra" is derived from the concept of "new answers"—a nod to our mission of accelerating scientific breakthroughs and innovative thinking through collaborative ecosystems.
🔹Marketplace & Services
Q4. What is the Navottra Marketplace?
The Marketplace allows researchers and consultants to offer or request specialized scientific services. It works similarly to platforms like Fiverr or Upwork but focuses strictly on research-based offerings.
Q5. How do I become a service provider?
Simply activate your service provider profile by paying a one-time activation fee. Once enabled, you can list services, set pricing, and receive jobs through the platform.
Q6. Are transactions secure?
Yes. Navottra uses an escrow-based payment system to ensure secure and fair transactions between service seekers and providers.
🔹Mentorship Program
Q7. How does mentorship work on Navottra?
Professors and subject experts can list themselves as mentors. PhD scholars, researchers, or even corporate users can book mentorship sessions, pay via a secure gateway, and conduct meetings via integrated Zoom links.
Q8. Can I become a mentor?
Yes. Verified professors or domain experts can enable mentorship services via their profile and define availability and hourly rates.
🔹Corporate R&D Bidding
Q9. What is the Corporate Project Bidding module?
Corporate users can post R&D challenges or projects and invite bids from research teams. Navottra facilitates structured selection, milestone tracking, and secure payments.
Q10. How are project winners chosen?
Corporates can use predefined KPIs and an optional AI-based scoring system to review proposals. Top candidates may be invited for interviews before the final selection.
🔹Research Equipment & Lab Access
Q11. Can I access lab equipment via Navottra?
Yes. The platform supports two modes:
- Time-Sharing: Book lab time at partner universities.
- Lab Services: Submit samples for testing and analysis by lab staff.
Q12. Who handles damage or liability during lab usage?
Navottra includes insurance and liability coverage options during the booking process. All users must agree to standardized usage terms.
🔹Profiles & Networking
Q13. What is the "Timeline" profile?
Your Navottra profile functions as a professional research timeline—highlighting achievements, papers, collaborations, bids, and affiliations, similar to LinkedIn but science-focused.
Q14. Can I interact with other users?
Yes. You can follow users, endorse their skills, request collaborations, and communicate securely through built-in messaging tools.
🔹Accounts & Payments
Q15. Is there a subscription fee?
No monthly subscription is required. However, activation fees apply for mentors and service providers. Transaction commissions may apply based on services rendered.
Q16. What payment methods are supported?
We accept all major credit/debit cards and support secure payments via Stripe.
Q17. How do I withdraw my earnings?
Service providers and mentors can withdraw funds after a job or session is completed and approved. Payouts are processed within 3–5 business days.
🔹Legal, Compliance & Security
Q18. Is Navottra GDPR compliant?
Yes. We adhere to international data privacy standards, including GDPR and CCPA, and encrypt all sensitive information.
Q19. How is content verified?
Our platform employs AI moderation and manual checks to prevent fraudulent claims, misrepresentation, or low-quality profiles.
Q20. What if I encounter a dispute?
You can report disputes via our support center. Our moderation team investigates and resolves issues according to clear, transparent policies.
🔹Support & Feedback
Q21. How do I contact Navottra Support?
You can reach us via the in-platform help center or email us at admin@navottra.com.
Q22. Can I suggest a new feature?
Absolutely. We welcome suggestions! Use the "Feature Request" form under your profile settings to share your ideas.
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